Do you offer free shipping?
Yes we do! We offer free shipping in Malaysia.
Do you ship internationally?
Yes. Please see our shipping options below.
Modes of Shipment:
Malaysia: Pos Laju (FREE)
International: Express Mail Service or via UPS (Cost is calculated automatically upon checkout).
If your delivery country is not available upon checkout, please contact us for a shipping quote.
Transit times for merchandise is subject to customs clearance at destination countries, which may vary or delay the delivery times.
Do you ship to PO Box addresses?
We are unable to ship to P.O.Box addresses as all shipments require a signature upon delivery.
How long will it take for my package to arrive?
We usually ship within 48 hours. Shipments are only made after payment is received. Within Malaysia, your purchase should arrive within a day to 5 working days. For international shipments, it could take between one to two weeks depending on the mode of shipment and customs clearance at the destination country.
You will be sent a tracking number for your shipment once it has been shipped.
Customs Clearance: Will there be customs duties or import tax if I order out of Malaysia?
Orders shipped outside of Malaysia may be subject to import taxes, customs duties and fees levied by the destination country according to local legislation. Please check with your local customs office for more details as customs tariffs vary from country to country.
You will need to bear any additional charges for customs clearance levied at the destination country; we cannot control or predict what these charges may be.
We offer two gift wrapping options: either a luxurious handmade black box, or a silk bag stitched by disadvantaged women.